Company Name: Cognizant
Company Profile:
Cognizant is an American multinational corporation that provides custom information technology, consulting, and business process outsourcing services. It is headquartered in Teaneck, New Jersey, United States. Over two thirds of its employees are based in India. Cognizant is listed in the NASDAQ-100 and the S&P 500 indices. Originally founded as an in-house technology unit of Dun & Bradstreet in 1994, Cognizant started serving external clients in 1996.
It made an IPO in 1998, after a series of corporate splits and restructures of its parent companies. It was the first software services firm listed on the Nasdaq. During the dot com bust, it grew by accepting the application maintenance work that the bigger players were unwilling to perform. Gradually, it ventured into application development, complex systems integration and consulting work. Cognizant saw a period of fast growth during the 2000s, becoming a Fortune 500 company in 2011. In 2015, the Fortune magazine named it as the world's fourth most admired IT services company.
Website: www.cognizant.com
Job Role : Associate/Senior Associate
Role Category: Back Office/Web/Transaction Processing
Experience : 0 . 1 Yrs
Qualification: Any Graduate
Job Location : Ernakulam / Kochi/ Cochin
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Job description:
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Keeps call center equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills:
Effective Communication Skills
Attention to Details
Calm under Pressure
Should be willing to work in 24X7 rotational shifts
Flexibility
Creativity
Organization
Documents: Updated CV
Apply Mode: Online
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Keeps call center equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills:
Effective Communication Skills
Attention to Details
Calm under Pressure
Should be willing to work in 24X7 rotational shifts
Flexibility
Creativity
Organization
Documents: Updated CV
Apply Mode: Online
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